Privacy Policy

This Privacy Policy explains how The Grave LLC d/b/a Steel Horse Janitorial Service ("Company," "we," or "us") collects, uses, and protects information submitted by individuals who use our Website ("User" or "you").

We are committed to respecting your privacy and protecting any information you choose to share with us.

We only collect information that you voluntarily provide through:

• Contact forms
• Quote requests
• Email communication
• Phone calls
• Service inquiries

This may include your name, phone number, email address, and details about your cleaning needs.

We do not directly collect or store financial information on this Website. Any payments made to The Grave LLC d/b/a Steel Horse Janitorial Service are processed securely through third-party payment processors (such as QuickBooks, GoDaddy Payments, Square, Stripe, or similar services). We never receive or retain your full payment details.

We do not collect login credentials, account passwords, or sensitive personal data.

We use the information you provide solely for communication purposes, including:

• Responding to your inquiries
• Providing quotes
• Scheduling services
• Following up on service requests
• Sending important service-related updates

We do not use your information for marketing unless you explicitly request it.

We do not sell, rent, trade, or share your personal information with any third parties for any reason.

Your information is used only for communication between you and Steel Horse Janitorial Service.

We take reasonable steps to protect the information you provide, including:

• Secure hosting
• Encrypted website connections (SSL)
• Restricted access to communication records

However, no online system is 100% secure. By using this Website, you acknowledge that communication over the internet carries inherent risks.

Our Website may contain links to third-party websites (such as social media or payment processors). We are not responsible for the privacy practices, content, or security of those external sites.

Our Website may use basic cookies for functionality and performance. We do not use cookies for advertising, tracking, or analytics beyond what is necessary for the site to operate.

This Website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how your information is handled, you may contact us at: